Imessage Not Showing Messages

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  1. Imessage Not Showing Old Messages
  2. Imessage Not Showing New Messages
  3. Imessage On Computer Not Showing Messages
  4. Iphone Messages Not Appearing
  5. Imessage Not Showing All Messages

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  1. Restart your device:
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  5. Make sure that your device has enough space to receive images and videos.
  6. Make sure that you entered the correct phone number or email address for the contact.

If you see a Waiting for Activation alert, learn what to do.

If you still need help, find your issue below to learn what to do next.

If you see a red exclamation point

Imessage Not Showing Old Messages

If you try to send a message and you see with an alert that says Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap , then tap Try Again.
  3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

If you receive messages on one device but not the other

If you have an iPhone and another iOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you have issues with a group message

If you’re in a group message and stop receiving messages, check if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button to start a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

Imessage Not Showing New Messages

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

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Learn more

  • If you still can't send or receive messages, contact Apple Support.
  • If you don't receive SMS messages, contact your carrier.
  • If you switched to a non-Apple phone, learn how to deactivate iMessage.
  • Learn how to report unwanted iMessages.

Set up your phone number

On your iPhone:

  1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
  2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
  3. In the 'You can receive iMessages' section, make sure that your phone number and Apple ID are selected.
  4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the 'You can be reached by FaceTime at' section.

On your other devices, you can now turn on the phone number that you just set up:

If you use this feature and share your Apple ID with someone, you can't prevent them from seeing your conversations. Instead of using the same Apple ID as someone else, set up Family Sharing.

Remove your phone number

If you don't want calls or messages for your iPhone on your iPad, iPod touch, or Mac, you can remove your phone number. There are two ways to do this:

Imessage On Computer Not Showing Messages

  • On your iPhone, go to Settings > Messages > Send & Receive. Select your Apple ID at the bottom of the screen and tap Sign Out. Then go to Settings > FaceTime, select your Apple ID and tap Sign Out.
  • If the phone number that you want to remove belongs to an iPhone that you can't access, change your Apple ID password. This removes all phone numbers from your iPad, iPod touch, and Mac. Calls or messages for the removed numbers won't appear on those devices anymore.

If you have questions, contact Apple Support.

Turn your phone number on or off for your Mac

After you set up your phone number, you can turn it on or off for Messages and FaceTime on your Mac.

Imessage Not Showing Messages
  1. Open Messages or FaceTime. If asked, sign in with the Apple ID that you're using with Messages and FaceTime on your iPhone.
  2. For Messages, choose Messages > Preferences, then click iMessage. For FaceTime, choose FaceTime > Preferences, then click Settings.
  3. Turn your phone number on or off:
    • To turn on your phone number, select it and your Apple ID in the list. If you don't see your phone number, get help with your settings or contact Apple Support. If you see a number that isn't yours, change your Apple ID password.
    • To turn off your phone number, deselect it in the list.
  4. If you want recipients to see your phone number and not your Apple ID, select your phone number from the “Start new conversations from” or ”Start new calls from” pop-up menu.

Learn how to make messages that you send and receive on your iPhone appear on your Mac, iPad, and iPod touch.

Turn your phone number on or off for your iPad or iPod touch

After you set up your phone number, you can turn it on or off for Messages and FaceTime on your iPad or iPod touch.

  1. For Messages, go to Settings > Messages and make sure that iMessage is on. If asked, sign in with the Apple ID you're using with Messages and FaceTime on your iPhone. Then tap Send & Receive.
  2. For FaceTime, go to Settings > FaceTime. If asked, sign in with the Apple ID that you're using with Messages and FaceTime on your iPhone.
  3. Turn your phone number on or off:
    • To turn on your phone number, select it and your Apple ID in the “You can be reached” section. If you don't see your phone number, get help with your settings or contact Apple Support. If you see a number that isn't yours, change your Apple ID password.
    • To turn off your phone number, uncheck it.

Iphone Messages Not Appearing

Learn how to make messages that you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch.

If you can't see or select your number in Messages or FaceTime

  1. Make sure that you're using the latest software for your Mac or iOS device.
  2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
  3. In the “You can be reached” section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Preferences, then click iMessage. Click Sign Out.
    • In FaceTime, choose FaceTime > Preferences, then click Sign Out.
  2. On your iPhone, iPad, and iPod:
    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
  3. On your iPhone:
    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
  4. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices.

Imessage Not Showing All Messages

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.