Sky Go Web App

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If you have a Sky TV subscription, you’re automatically given access to its on-demand service Sky Go, which allows you to watch programmes on a smartphone, tablet, desktop PC or laptop. But not – or at least not any more – if you’re one of the millions of people who use Chrome, Google’s hugely popular web browser.

Sky Go Web AppSky

This is because Sky Go requires a plugin called Microsoft Silverlight in order to work, and Google recently stopped supporting Silverlight as a way of displaying online interactive content, switching to the far more popular HTML 5.

As a result, Sky Go no longer works in the desktop version of the Chrome browser. Sky’s current stance on the matter is that it has no intention of changing Sky Go, meaning that for the foreseeable future it will stay inaccessible on Chrome. We’ve reached out to Sky for a comment and some clarification, but have yet to receive a response.

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How to get Sky Go working on your computer again

So, what can you do about it? Sadly, you’re powerless to get it working in Chrome again. It’s simply not going to happen until Sky decides to change something. That leaves you with two options.

1) Use a different web browser

It’s a pain, we know, particularly if you only ever use Chrome, but it’s a simple enough solution. Just go to go.sky.com as you normally would, but use a browser such as Internet Explorer, Firefox, Opera or Safari. If you’re using Windows 10, be warned that the new Edge browser doesn’t support Silverlight either (yes, Microsoft’s own browser doesn’t support Microsoft’s own plugin).

2) Download Sky Go Desktop

Your other alternative is to download the dedicated desktop app. It offers largely the same functionality as the Sky Go web page with a couple of additional features. It allows you to save programmes to watch offline, and you can also access it via another internet-capable device (like your smartphone) to download programmes when you’re out and about.

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NEW VERSION AVAILABLE!!

Please use the download links below to upgrade to version 6.0.0

Mac users - Download the player here
Windows users - Download the player here

If you are using a Mac or PC, you need to download Sky's new desktop video player application to watch the Sky Sports channels and Catch Up on demand video content.

Sky Go App Deutsch

Below is a step-by-step guide to install the player, so you can continue to enjoy Sky Sports' great video content:

Sky Go Web App Login

  • When you click to watch a video, you will be shown a pop-up asking if you are a new or existing user. You should identify yourself as a new user if you've not watched Sky Sports content on your Mac/PC before, or have recently upgraded to the latest macOS, 10.14 Mojave.

Alternatively, you can click the links below to download the player. The download will begin automatically.

For upgrading issues with the player, we recommend you uninstalling, and downloading again from the links above to resolve any issues.

Mac users - Download the player here
Windows users - Download the player here

  • Double-click on the downloaded file to begin the installation.
  • Follow the instructions to install the player.
  • Once the installation is completed, you will be able to watch Sky Sports video content.

Download Sky Go App

For further support, please see the links below: