In the pre-COVID era, the collaboration software market was only growing at a decent pace. In 2020, it grew exponentially when the world was put under lockdown. While stuck in the quarantine, we all diligently used collaboration platforms, more than ever before. It took a pandemic to realize the vital importance of collaboration technology. It has allowed everyone to stay connected in testing times. Be it professional communication or personal ones, it has helped conversations get going. A crop of collaboration platforms became popular overnight including Zoom, Microsoft Teams, Cisco Webex, and more.
All these products were lying under the radar under the gamut of products from their parent companies. Today, these collaboration software drive maximum attention and are flagship products for them.
WebEx Teams brings together their Spark and WebEx technologies. Microsoft introduced Microsoft Teams in 2017. It serves as the next evolution to their Skype for Business collaboration solution (and Microsoft Lync before that) and is intended to be their default unified communications solution. Delivering that quality requires a great endpoint, but also a great network. By deploying the servers on premises, IT teams can tightly manage the available bandwidth and quality of service to deliver the experience their users expect. However, on-premises video also comes with drawbacks. IT has to deploy and operate these servers.
Interestingly, the two big brands Cisco and Microsoft coming with reputed products: Teams and Webex. How will you determine the best collaboration platform for your organization?
We have already compared Microsoft Teams vs Zoom in our previous posts. In this article, we look to provide a feature comparison of Microsoft Teams and Cisco Webex.
Let us compare the basic features of Teams vs Webex:
|Microsoft Teams||Cisco Webex|
Looking at the table above, it seems that both Teams and Webex have all basic features. In other words, no important feature for a smooth collaboration is missing in either of the platforms. Now, we must compare enhanced features by digging deeper into the products to find differentiation.
Teams vs Webex: Telephony feature comparison
One of the standout features in the comparison between Teams vs WebEx is the way telephony solutions are offered on either platform. Microsoft offers Teams with Phone System, a Private Branch Exchange (PBX) solution for businesses with Microsoft 365 for an integrated cloud solution.
Cisco takes a different approach to fit every type of customer requirement: on-premises or one-tenant platforms hosted by a partner, and Webex calling for small and midsize organizations. Cisco’s partners including West, IntelePeer, and ThinkTel offer the PSTN access for Webex.
Teams vs Webex Pricing Comparison
Determining pricing as per the licensing requirements can be a bit perplexing for Teams vs Webex comparison. When we look at the bare minimum pricing to get started with the platform, Microsoft Teams has a clear advantage. Microsoft Teams is also available for free with limited features, allowing anyone to get a taste of it without paying anything. If one gets the bare minimum Microsoft Office 365 subscription (Microsoft 365 Business Basic at $5/user), the features unavailable in the free version can be unlocked. Higher the Office 365 plan, the better the features with Microsoft Teams. Though Cisco Webex also offers a free version, in comparison, Microsoft Teams offers far more generous features in the free version. Cisco Webex’s cheapest plan starts with $13.50 per user per month and calling service add-ons would be priced extra. When you must decide between Teams vs Webex with cost as a factor, Microsoft Teams wins hands down.
Teams vs Webex Security Comparison
When it came to comparing Zoom with Teams, security was a pertinent problem in Zoom. This is the reason many large organizations shied away from using Zoom. But what is the case when comparing Teams vs Webex for security?
Make instagram grid app. Both Teams and Webex are products of the behemoth companies, Microsoft and Cisco, which has zero tolerance for compromise in security. Both Microsoft and Cisco have taken respective steps to strengthen security for Teams and Webex, respectively.
Microsoft Teams comes with Office 365 platform. It enjoys high-level encryption and enterprise-grade security built for the rest of Office 365. Office 365 Enterprise comes with premium security features (eDiscovery, Archiving, Legal Hold, Retention) which will be required for compliance such as HIPAA, GDPR, and more. Overall, Microsoft invests $1 billion every year in its bid for robust security.
Similarly, Cisco Webex Teams has a huge number of certifications that attest to their security promise. Like Microsoft Teams, it has compliance features such as eDiscovery, unique device PINs, idle time, content retention flexibility, and more. Marginally more control for the end-users is available in Webex, while it may be troublesome for uninitiated or IT admins if they have a strict organizational policy as compared to the end-users.
Teams vs Webex Integration with Other Software
Microsoft Teams is tightly integrated with all other Microsoft products due to the Office 365 ecosystem. If you use Microsoft Office along with Teams, it would be smooth user experience. Though Cisco has a long list of applications that can be installed and integrated from the App Hub store, Microsoft Teams is built for better integration with third-party applications.
Microsoft Teams vs Webex: Suggestions or Recommendations?
If you are looking for a simple answer, there is obviously difficult to pick a firm winner because there are a number of factors in selecting the right collaboration platform. Just comparing the fundamental characteristics of Webex vs Teams would not provide a definitive answer. But if we dig deeper to compare the peripheral features such as telephony extensions, security, room format, integration with other software, and pricing would help you decide between Microsoft Teams vs Cisco Webex.
Both Teams and Webex are excellent products coming from technology giants Microsoft and Cisco, respectively. Therefore, it is a tough choice to make. Like all other platforms including Webex, Microsoft Teams caters to all the requirements of a Unified Communications (UC) platform. Microsoft has increasingly pushed for Teams to become the numero uno UC platform in the coming time. This means that it will keep on evolving the product until it gets way better than its competitors. Keeping this perspective in mind, we recommend you opt for Microsoft Teams for the promise of the future.
Get help to get started with Microsoft Teams
Moreover, there are a plethora of Microsoft Partners who can assist you get started with Microsoft Teams with minimum disruptions. Apps4Rent is a Tier 1 CSP and Microsoft Gold Partner, which means we are handpicked by Microsoft itself for offering services and products of Microsoft. You can get started with a basic Office 365 subscription which will also include popular productivity suite such as MS Office along with Teams. Apps4Rent can help you get started with Microsoft Teams in no time. We offer 24/7 real-time support via phone, chat, and email if you have any issues on deployment, on-boarding, and operations.
If you want any further clarifications or have any questions, feel free to contact us now!
Proximity in Networks
Webex Teams On Premise Free
When Intelligent Proximity services are enabled on a room or desk device, an inaudible ultrasonic sound token is played through the room or desk device loudspeakers. Cisco Webex Teams on your mobile or computer records this token through its integrated microphone. The token contains information on how to connect to the room or desk device over the network.
Your computer or mobile device decodes the token and attempts to establish a secure connection to the room or desk device. To establish the connection, the computer or mobile device must be able to reach the IPv4 address of the room or desk device in the room on port 443 (HTTPS).
Virtual Local Area Networks (VLAN)
When virtual LANs are deployed for network isolation, a route needs to be configured for TCP/port 443. A computer in the data VLAN connects to the room or desk device on a video/voice VLAN.
For a mobile data network (3G/4G/LTE), users can connect with a VPN connection to the enterprise network and route to the room or desk device IP from the VPN concentrator. The room or desk device has to be routable on IPv4.
You can grant access for guest networks. The room or desk device has to be routable on IPv4.
IPv6, Hostnames and Fully Qualified Domain Names (FQDN)
The ultrasound token exchange doesn't support IPv6 addresses, hostnames, or FQDN´s. However, the computer or mobile device can have an IPv6 address as long as it can connect to the IPv4 addressable room or desk device.
Network Address Translated Networks
If the room or desk device is configured behind a Network Address Translation (NAT), Webex Teams won't connect to the room or desk device. However, the computer or mobile device can connect to the room or desk device when the IPv4 address of the room or desk device is reachable from behind the client NAT.
Deployment for On-Premises Devices Connecting to Cisco Webex Cloud for Calls
Webex Teams Download
When you use a Webex Teams app that is paired to an on-premises video device to make a call, that call is made using the video device and routed using the Cisco Webex Cloud. The video device must be able to call outside of your local network.
If your deployment already includes a firewall traversal solution such as Expressway or VCS and the URIs to *.webex.com and *.ciscospark.com can be dialed, then no further action should be needed to allow calling to work. If your deployment doesn't include a firewall traversal solution, then the following guide provides guidance on how to deploy it, Cisco Webex Meetings Enterprise Deployment Guide for Video Device-Enabled Meetings.